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Privacy Policy

We respect your privacy and we are committed to protecting your personal information. We aim to meet fully, and where possible exceed, internationally recognized standards of personal data privacy protection, in complying with the requirements of the Personal Data (Privacy) Ordinance. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality. In general, you can visit our website without identifying yourself or providing personal information. There are times when we may need personal information from you and this Privacy policy describes the information, we collect from you and how we may use it.

Information Collected

Personal Information means any information that may be used to identify an individual. This includes but is not limited to: first and last name, email address, mailing and residential address, telephone number, title, birth date, gender and other information needed to provide a service you have requested. We collect Personal Information from you when you:

  1. Visit the website;

  2. Register as a customer at our shops or on the website;

  3. Submit any other queries online.

    IP Addresses

    Our website does log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. We study visitor trends since we are interested in the successful dissemination of information through the websites. However, we do not link your IP address to any personal information unless you have registered and logged in to our website.

    No personal information will be shared with any third parties without the customer’s permission. We may share Personal Information collected via the website with third party service providers only to those who perform services on our behalf based on our instructions in order to help us to operate the website and queries or otherwise manage the customer relationship between you and us.

    Use Of The Information

    When we collect personal information from you such information will only be used for business purposes, such as to-

    1. Administer this website;
    2. Improve your browsing experience;
    3. Enable the use of the services made available on this website;
    4. Social interaction. This processing is made with your consent;
    5. Provide you, with your express consent where required by law, with information by e-mail, sms, mms, phone calls (automated or not), post, or any other communications means, about the latest news or special offers from Crazy Owl which may be of interest to you unless you have opted to be excluded from these communications. You can inform us at any time and for free if you no longer wish to receive such information by sending us an email.

    In general, assume that you have given permission to collect and use your personal information in accordance with your acceptance of the Terms of Use, of which this Privacy Statement is a part. You have the right to request that not contact you for the purposes of sending you newsletters, customer surveys, direct marketing, or market research information.

    How We Protect The Information We Collect

    We implement a variety of security measures to maintain the safety of your personal information when you place an order. These security measures include: Personal Information stored electronically is password-protected. Encryption technology is used on our secured web areas. Password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

    After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Cookies

    This website uses cookies. A cookie is a small data file that is placed on your hard drive when you visit certain web pages. It is used to identify yourself to a website when you revisit it, to load your preferences and to track the pages you have visited. The only personal information held in such a cookie is information you have provided to . You have the choice of whether or not to accept cookies by means of your browser settings, although you may not be able to use certain features and functionalities of the website if you do disable them.

    Questions And Notification Of Changes

    If you have any questions about the Privacy Statement or would like to  access or modify your identifiable information, please contact: customercare@crazyowl.in We reserve the right to change this Privacy Statement at any time. Modifications to this Privacy Statement can be made without prior notification. Continued use of the website, signifies your acceptance of any changes to the Privacy Statement.

    Billing & Customer Support:

    We welcome all support inquires by the following methods:

    Email: customercare@crazyowl.in

    Phone:+91 124 4488642