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SHIPPING AND DELIVERY POLICY

1. Crazy Owl (“the Company”) is committed to deliver your order with good quality packaging within a given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

2.  Products ordered from the Company are available in various locations across the country. The estimated delivery timelines are as under:

 

Delivery Location

Delhi - NCR

Metro City

North Eastern States/ J&K/ Himachal Pradesh/ Andaman & Nicobar

Rest of India

Estimated Delivery Time

Within 3 days

Within 5 days

Within 7-10 days

Within 7 days

 

3.        The delivery time mentioned above is approximate and may vary depending on various factors.

4.        The following delivery/shipping charges apply to the orders placed via the Company’s website:

     a.  No delivery/shipping charges on individual order value* above Rs. 499/-

     b.  Delivery/shipping charge of Rs. 49/- on individual order value* below Rs. 499/-

     c.  For your 1st Order there will be no delivery charges. 

*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.

 For any queries feel free to reach out to our customer care team at customercare@crazyowl.in who will be happy to clarify your concerns.